Azure Boards work item: send email if unactioned after period of time

Question

Is it possible to set an an automated email to be sent to a specified email address if an Azure Board work item hasn't been actioned within a specified time range?

i.e. if no action has been done on a work item for 5 days, send myself an email.

Answer 1

One of the workaround to automate this work is to use logicapps where I have tried to retrieve the Change Date for a desired work item and used dateDifference function to calculate the difference with today's date. When the difference is more than 5 days I tried to trigger an email. Below is the flow that worked for me.

Below is the expression I used for comparision

int(slice(string(dateDifference(body('Get_work_item_details')?['fields']?['System_ChangedDate'],utcNow())),0,2))

RESULTS:

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