Cannot access Azure Marketplace

Question

I have a problem accessing the Azure Marketplace, when I click I get the following error:

"errorMessage": "AADSTS500014: The service principal for resource 'a0e1e353-1a3e-42cf-a8ea-3a9746eec58c' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it.\r\nTrace ID: 036412b9-b388-4fdd-bf70-cdec70851b00\r\nCorrelation ID: ad7f449c-f8b3-4809-9925-e8de5e34cd02\r\nTimestamp: 2022-06-23 16:00:41Z"

Answer 1

The error message says that either the tenant's subscription has expired or that the tenant's administrator has disabled the application, preventing the tokens from being issued for this process.

Try the below steps to resolve the issue:

• Firstly, Login to azure portal
• Then, click Azure Active Directory (AAD)
• Click-on Enterprise applications -> ALL APPLICATIONS -> AzureMarketplace
• Then click Properties
• Select Enabled for users to sign-in
• Then click Save button

Below screenshots for the above procedure:

Re-check this below option, Select the Properties -> Enable for user to sign-in.

Make sure the subscription is still active and the application is not disabled for the above process.

References:

https://answers.microsoft.com/en-us/msteams/forum/all/error-code-aadsts500014-resource/fd7a1780-b5a1-4fc7-9dfc-209af811ae83

https://stackoverflow.com/a/67169672/18935775