cannot wordpress admin login with disabled wordfence

Question

i have multisite wordpress (version 5.7.2) with wordfence plugins installed. after several days not logged in i found email notification from wordfence reported that people try login using admin account but unsuccessful.

i try to login by myself too and unsuccessful. so i rename wordfence plugin folder to disable it.

i successfully logged in using admin account from subsite (sub.mainsite.com) but not from main site (mainsite.com). and i cannot access network admin menu in mainsite.

my question is, how to be able to re-access main site using admin account?

Answer 1

do you use cache plugins? try to purge cache. or clear browser cache. try to access wp-admin using another browser.

Answer 2

try to delete Wordfence, .htaccess and user.ini files and set up it again