DocuSign is displaying MS Word Content Control tags when we send a Word Document with them. Didn't happen before

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DocuSign showing Content Controls

    // fileData is a byte[]
    Document doc = DocuSignServiceImpl.createDocument(retrievedSharepointFile.fileData,
            retrievedSharepointFile.fileName, ".docx")

    ApiClient apiClient = getApiClient()
    EnvelopesApi envelopesApi = new EnvelopesApi(apiClient)
    // Create envelopeDefinition object
    EnvelopeDefinition envelope = new EnvelopeDefinition()

    Recipients recipients = new Recipients()
    recipients.setSigners(signers)

    createSignHereTabs(signers)

    String emailSubject = "Please DocuSign: " + doc.name
    emailSubject = emailSubject.length() > 100 ? emailSubject.substring(0, 100) : emailSubject
    envelope.setEmailSubject(emailSubject)     
    envelope.setRecipients(recipients)
    envelope.setDocuments(Collections.singletonList(doc))
    envelope.setStatus("sent")

    EnvelopeSummary results = envelopesApi.createEnvelope(accountId, envelope)

We have not changed any code in the past year. It was working all year long and we are sending Word Documents in the exact same format as before. But now we are seeing these content control tags in DocuSign.

Has anything changed in the past month or so that would cause these to start showing up. We send a docx and DocuSign would take the document and only the text within the content control would show up in the signed document, as we want, but now we see the Open and closing of the content control itself.

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Inbar Gazit On

DocuSign converts all documents into PDF (unless you specify you want to use the original HTML with what we call "responsive signing"). So, these markings are a Word (.docx) feature that does not show int he PDF once converted. It shouldn't matter if the conversion is done by DocuSign when you make an API call and send the document to DocuSign (or via the Java SDK package like you're doing) or if you just use the Word feature to save the document as a PDF. In both case - these markings should not show in the resulting PDF file.