EOF while reading packet

Question

I am trying to connect via SFTP to my DigitalOcean VPS using username/password authentication, but cyberduck gives me the following error when doing so:

Interoperability failure
EOF while reading packet. Please contact your web hosting service provider for assistance.

Connecting to my server via the macos terminal works fine: $ ssh 'user@domain'

What causes this issue?

Answer 1

is because you need update your password in the Terminal window.

*open Digital ocean panel * go to access tab * open Console access * login with root access * put your password ( Digital Ocean send you that by Email ) * Put your new password ( YES Create a new password )

now you can login with Cyberduck.