Not sure if this is the correct thread
I have a simple report group by Chat and Non Chat. And I only need to show cases on ¨Chat¨ >= 48 hours (Age) and >= 180 hours for Non Chat..
Any help is needed, thanks.
My report looks like this and I need to list down the cases highlighted in red as shown on the image below.
Tried to check the filter fields to no avail.