Grey tiles appearing whenever zooming in and zooming out

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We are using Mapbox on our website: https://new.raisin.digital/en/countries/united-kingdom/england/london/ For some reason, tiles appear gray first and need to be faster to load real tiles. We've tried many options but have yet to have a better result than the one we get grey tiles appearing whenever zooming in and zooming out.

gray tiles everywhere

Do you know why? How can we solve it?

We would like to have tiles displayed more rapidly.

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