Is there a current solution for Amazon AWS Connect Voicemail?

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My company is currently looking to build a power dialer using AWS Amazon Connect but I haven't been able to find support for agent extensions or voicemail. I'm, I going crazy? Someone please point me in the right direction.

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B... James B. On

We faced similar challenges and after several attempts discovered https://amazonconnectvoicemail.com . It was easy to integrate into our current Amazon Connect instance.

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spilla On

AWS has recently released Voicemail for Amazon Connect, which is deployed using a CloudFormation template.

You only pay for the standard AWS charges that the solution uses, there's no additional platform/service charges.

https://aws.amazon.com/solutions/voicemail-for-amazon-connect/