Jenkins job pauses for 15 minutes

Question

I have a job running on a WindowsServer2012R2 agent. The job is pausing between 2 plugins (BuildNameSetter v1.6.8 and DiscardOldBuilds v1.0.5) as you can see below:

    13:05:25 Set build name.
    13:05:25 New build name is '5.0.811.0'
    13:20:21 Discard old builds...

I've started to notice this strange behavior after upgrading Jenkins Master from 2.89 to 2.190.3.
It's frustrating to see your job taking a 15 minutes nap!

Is this a server side issue or a agent side one?
Can someone give me some hints about how to tackle this problem?
Did you experience something similar?

Answer 1

• you could have a look at jenkins central logs /log/all to see if there is any java stacktrace error in there
• Then you should first try to isolate the issue. try deactivating the build name setter step first. then try to disable the discard old build. then enable build name setter again and keep discard old build deactivated
• now you know which plugin is causing the issue try to downgrade or upgrade the plugin that makes your build hang
• if the issue comes from discard old build, I would try to remove clean the job's workspace and remove builds manually
• look for your issue on jenkins's jira system, upvote. create a ticket if you have not found another user experiencing the same issue
• Finally you should be able to find workarounds for these plugins

Answer 2

Today I've upgraded Jenkins to a newer version (2.263.2) on the Jenkins server and the 15 minutes pause dissapeared.