Lotus Notes Domino Application stopped working after changing Server's IP configuration

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Our company just merged with a smaller company that we are now integrating in our network. After adapting the IP number of the server to our range, the application that this company was using ever since, doesn't work correctly anymore.

Unfortunately the IT company that had been giving support to them doesn't exist anymore. Nobody of my company has any experience with Lotus Notes nor do we have ways to see the code. We thought of keeping their software solution alive until the functionality will be covered by our ERP.

The only change that was made is the change of the IP Address.

Any reflections or hints on this?

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Rob Mason On

The domino server is quite sensitive to an IP address change if it has been configured with that instead of a dns name.

A few things to try:

  1. Ping the domino server name from the cmd line on the server. It should resolve. If it doesn’t then either add an entry to dns or add a hosts entry.

  2. Check the notes.ini file on the server for any reference to the old ip. Change this to the new ip (having made a backup of the original file).

  3. Using a notes client, open the names.nsf and find the servers view and then the entry for the server. Check it for any references to the old ip and change them.

  4. On the notes client open the local names.nsf and under “advanced” look for the connections and locations. Change any references to the old ip addresses here.

Ideally, you should refer to the domino server by its domino name (not the os server name) and this should be resolvable in DNS.