Customer Access feature - Inline Editing - Custom Record

Question

I created a custom record with 3 fields (Sales Order , Custom List & Date ) to display on the customer view . I also created a search to be able to edit this record from the search result view. When I am on the Netsuite (Employee Access), I see the Edit switch button And I am able to edit from the Saved search Result view. But when I'm logged in from the client access, I am not able change the search result. Indeed the switch button Edit Line on the search result view does't appear. The behavior I want seems to work only on the employee access.

• Inline Editing feature is enabled (Setup > Company > Setup Tasks > Enable Features)
• Inline Editing feature is enabled on Custom Record

Maybe it's something related to permission on the custom record or the Custom Role I created for customer access

Custom Record

Role Permissions

Answer 1

Netsuite Customer Service answered me :

I have reviewed your concern and I've found out that we have an existing Enhancement for this behavior.

I have tried to replicate your concern in my test drive and I was able to verify that Inline Editing for Custom Records in Searches is currently not available - even if the role has Full permission to it.

This is unavailable as the customer center is still not completely customizable and the permissions of a customer is very limited. The said feature that you are looking for is still unavailable.

I will attach you case to the Enhancement, please see further details below.