Does Priority support webhooks?

Question

I am writing a service that integrates Priority with another application. I would like to know if Priority has webhooks or a similar mechanism that would allow my service to be notified when there are changes to entities in Priority. E.g. when a new customer is created in Priority, my service would like to be notified.

Otherwise what would be your recommended approach?

Thank you.

Answer 1

Currently there are no webhooks support in Priority. In Priority version 20.0, using REST API, You can retrieve data that have been modified since a certain date. Using $since

Rest API Release Notes (Priority V. 20.0) Rest API Changes Reworked text form support. Text will no longer be broken down into lines. Documents (forms with Business Process Management) now support the use of $since to easily retrieve records that have changed since a given point in time.

Answer 2

Priority can be programmed to do a lot of stuff.

In this case you need to build a customize trigger that will send a notification (json/xml/plain text) to your web service when new customer is created.

It is Proirty programming and not PriorityWebSDK programming: The trigger should be written inside Priority.

Answer 3

Since version 20.1 Priority supports webhooks for the BPM enabled forms.

To define one, first of all you need to create a record in the specialized form at System Management > System Maintenance > Periodic Maintenance > BPM Maintenance > Webhook Definitions.

Then you can use your previously defined webhook in the Business Rule Generator in very similar to SMS/email sending way.

This functionality isn't a part of the basic Priority package and you will need to buy dedicated module in order to enable it.