I have a workflow that updates a field on a form. On a creation or record it adds exactly "1 business day" to "created on" date and updates one field.
The problem is: If it's before 9am or after 6 pm, that date is getting screwed up and gets calculated in a weird way Examples: created on Updated field 12/03/2014 6:38am 13/03/2014 11:21am 12/03/2014 8:35am 13/03/2014 9:24am 12/03/2014 6:20pm 14/03/2014 10:20am
It looks like to do with opening hours settings, however.
The only settings that I know: user working hours - it's all default -> all day business closures -> nothing in there
are there any general business open hours setting?
Where or what can I change to make it calculate correctly?
Thank you
You can set up working hours by a particular User or Facility/Equipment. Example here You might have to change the scope of the workflow to match the item that you chose (i.e. user).