Dynatrace AWS access key verification domains (url/ip)

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We have implemented Dynatrace and we need to add our AWS account to pull CloudWatch logs.

The problem: We have a corporate proxy and firewall which is super locked down and seems to block whichever requests Dynatrace is trying to make to AWS to authenticate with the key and secret.

The infra guys has allowed a bunch of AWS domains per region to read CloudWatch logs, but we still can't authenticate (see image below).

I have set up a Dynatrace security gateway in AWS which our local gateways are able to access. We are successfully getting logs form OneAgents through the SGW. The problem is getting the CloudWatch logs/integration going.

The error in the image below leads me to believe that Dynatrace is not able to communicate to the AWS auth servers at all.

Any advice would be appreciated.

enter image description here

  • I'm just a dev
  • We are not allowed to open the amazon domain.

#corporate-devlife

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