We have problem with Ektron synchronization between two servers.
It stopped couple days ago. We tried the “Pause/Resume” button, but that didn’t work.
Do you know where to look for errors and how to troubleshoot this problem?
Please advise.
Updates :
version Ektron 8.6.1
synchronization schedule : daily at 11PM
Restarted services on both machines.
Found error in C:\Program Files (x86)\Ektron\EktronWindowsService40\log\errors
Type : System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Message : The security identifier is not allowed to be the owner of this object. Source : mscorlib Help link : Data : System.Collections.ListDictionaryInternal TargetSite : Void Persist(System.String, System.Runtime.InteropServices.SafeHandle, System.Security.AccessControl.AccessControlSections, System.Object) HResult : -2146233079 Stack Trace : at System.Security.AccessControl.NativeObjectSecurity.Persist(String name, SafeHandle handle, AccessControlSections includeSections, Object exceptionContext) at System.Security.AccessControl.FileSystemSecurity.Persist(String fullPath) at Ektron.FileSync.Common.FileSyncUtils.ChangePermissions(String filePath, String dirPath)
Stack Trace : at System.Security.AccessControl.NativeObjectSecurity.Persist(String name, SafeHandle handle, AccessControlSections includeSections, Object exceptionContext) at System.Security.AccessControl.FileSystemSecurity.Persist(String fullPath) at Ektron.FileSync.Common.FileSyncUtils.ChangePermissions(String filePath, String dirPath)
Severity: Error Title:EktronWindowsServices Exception
Application Domain: Ektron.ASM.EktronServices40.exe Process Id: 1568 Process Name: E:\Program Files (x86)\Ektron\EktronWindowsService40\Ektron.ASM.EktronServices40.exe