Error 'name_taken' when trying to create a Shared Slack Channel

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How do you proceed when you received error 'name_taken' when trying to create a Shared Slack Channel?

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Jullee Petersen On

There may be different reasons why such an error is encountered. As an example, an old Slack channel was previously created with the same name.

  1. Run a search in Slack to see if the name already exists

  2. Create a Jira and assign to Ofir Cohen to assist with the issue

  3. Connect the Jira ticket with the correct engineering team “team_nordia”