Getting Login Issue for New User with CoSign SOAP API

Question

I have created the new user on the CoSign server. I am getting the following response (User password expired) while logging using the ValidateCredentials method.

Array
(
    [Success] => 
    [ErrData] => Array
        (
            [Message] => User password expired.
            [Module] => ValidateCredentials
            [Code] => -36
            [InnerCode] => -1878916637
        )

)

Can anybody help?

Answer 1

This error means that the user’s password has expired, and you need to reset it