how to send error message to slack in new relic

Question

I am new to new relic and I want to send every error for my application to go to slack. For this I have created Alert condition, Alert Policy and Workflow(connected with slack) but the notification aren't going. I am guessing that there might be a problem with alert policy and alert condition.

This is the query which I am trying to run

This is the threshold for alert condition, please check

Answer 1

I think a big question is - are the alerts not firing or are notifications not being sent to slack (This would determine whether it's the alert policy/condition causing the issue or whether it's the workflow)? If you go to your "Issues" page and search for incidents in the last week (Remove the "status = Active" filter), do you see this incident?

I think there are some modifications that also should adjust to get every error:

• Adjust the actual threshold - they currently have their threshold set to above or equal to 0, I think they want to change this to just above 0. One of my thoughts here too would be that our system identifies changes in state according to the threshold, but with above or equal to 0, the alert would always be in the failed state and thus would never alarm.
• The next item you could look at would be to change the for at least 1 minute to at least once in 1 minute.
• The lost signal alert config also doesn't make sense as it would just consider the signal lost after 1 minute (which is when they specified the incident to start) and would immediately close the open incident.