How to use instagram as a chatbot and i already use facebook messenger for the same

Question

I created an app for my chatbot application and integrate it on Facebook messenger this works perfectly, Now I want to integrate the same on Instagram so I created the business account named "test_MyApplicationName" and then connect it with the same Facebook app which I use for messenger. also created a webhook and give all permissions which are necessary for IG but still, I don't get any response from Instagram messaging to my backend(I also added the recipient/test user in the app). So

1. I request to you guys please help me to achieve this.
2. For Instagram is it necessary to have a live/verified app? Thanks Kartikey Gupta

Answer 1

You must use a test account for that.

Go to app dashboard-> roles -> test user.

create a test user with pages_metadata, instagram_basic, pages_messaging, instagram_messaging permission.

after creating a test account, log in with that. Create a Facebook page after that go to Instagram open an account using Facebook.

• test in the account should start with test_ example: test_albert, test_username. • goto facebook page setting -> Instagram -> connect to Instagram • go to Instagram settings -> privacy -> Allow access to the message should turn on. • Connect your app again with the test Facebook account and select the Instagram account while connecting.

P.S: you must have followers between 1-100k to receive an Instagram webhook event from that particular account.