Passing call status variable from Split based on widget

Question

I have a flow in which I'm connecting a salesperson to a client, so now I need to branch out to the next step depending on the status of this call. From the documentation, I have to use the variable {{widgets.MYWIDGET.DialCallStatus}} the values possible are:

• queued
• initiated
• ringing
• in-progress
• completed
• busy
• failed
• no-answer I have attached a screenshot with the configuration. Thanks in advance.

I'm testing some values but is resulting in NO MATCH? I can see in the logs that is entering to the Split based on widget but the variable status is not being recognized?

Answer 1

I did not test this, but the documentation shows that the Connect Call To widget returns data in this format:

Dial Call Status {{widgets.MY_WIDGET_NAME.variables.DialCallStatus}}

Is the "variables" property shown when you inspect it in the debug log?

If so, try this selector: {{widgets.Forward_call_to_contact.variables.DialCallStatus}}