QMK Toolbox: No HID console devices connected when trying to upload firmware to keyboard

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The image would normally show "list all devices", so I’m assuming it says, "No HID console devices connected" because for some reason it is not recognizing my ATmega32U4 chip.

I have tried:

  • Using three wires. I have already confirmed two of the three I had were able to transfer data and not just voltage by searching up the type of wires and what brand they come/what they're used for.

  • reinstalling QMK Toolbox (software used to upload firmware to keyboards)

  • Confirmed with Device Manager that my ports were still working

  • installed drivers both times when installing

I am stumped and don't have any clue what I'm doing wrong. I have the ATmega32U4 board selected and have checked my Teensy chip and its the same and am using Windows.

How can I fix it?

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