We are requesting the pages_messaging permission, we have submitted request multiple time and it's goes rejected by saying Bot is not responding. During testing with a test user the functionality performed seamlessly using the "me/messages" endpoint. However, we encountered an issue when investigating why the app reviewer wasn't receiving replies. Specifically, we identified the error as "ERROR CODE: 2018012" when testing from the Graph API Explorer.
In last request when web-hook App reviewer (recipient id : XXXXX93418XXXXXX) By using this Id we get an error response Below:
{
"error": {
"message": "(#-1) Unexpected internal error",
"type": "OAuthException",
"code": -1,
"error_subcode": 2018012,
"fbtrace_id": "ACzSlcFJtPOv3hATV2NmOVV"
}
}
When we test with the Test User (recipient id : XXXXX47110XXXXXX) we got a successful response below
{
"recipient_id": "XXXXX47110XXXXXX",
"message_id": "m_G1HHOz1BbrO5bVV6..."
}
We are trying to get the pages_messaging permission for our Facebook app messenger we have implemented a bot for automate send response from back-end when we will receive the web-hook, Expecting while Facebook are reviewing our permission request they should get the successful response mention in description, but somehow they are not able to get a response from bot.