I have an AWS Workmail account using [email protected]. Then I have an SES-verified email and domains [email protected] and example.com
When I use a lambda function to send emails using SES from [email protected] I get full, "delivered", "open", and "click" notifications via the SNS topic I am subscribed to.
However, when I use the Workmail web interface to send an email from the exact same address ([email protected]) I don't get any notifications.
It's as if Workmail doesn't use the SES email address...
Any idea why this is happening?
Work mail uses a different sending mechanism than SES and doesn't include the SES " Click Tracking " you are referring to.
Workmail is more of a " day to day " and does not include these features