Oracle Endeca (Commerce) forge error : Failed to create the directory C:: Permission denied at -e line 1

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When trying to run baseline update in Oracle Commerce 11.3.0 I get the following error :

Failed to create the directory C:: Permission denied at -e line 1.

in the mkpath_repository log in endeca Platform services.The component Forge fails without any logs in the directory .\logs\forges\Forge . I have run by both endeca user as well as administrator which are both the owner of [appdir]. How do I fix this?

Thanks in advance.

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Sarah Headley On

If you haven't solved this yet, from your error message it sounds like it's trying to create the C directory. When the error message presents itself it should print out the path of the directory it's trying to create.

Example from Oracle Support: "Failed to remove directory D:\Endeca\apps\\config\script.....\data\complete_index_config: Permission denied at -e line 1."

Sounds like you might have a variable configured incorrectly somewhere.