Where is the log file located in OTRS

Question

During an investigation on timeouts that occurred in OTRS I was looking for the log files. Logs like Access Logs - HTTP request response timestamps or Error logs. Where do I find relevant logs?

I found one log file though it is not very relevant /data/mysql/care-bin.2132

OTRS Version: OTRS 6.0 Community Edition

Answer 1

You can look for error in your apache log or in your otrs directory under var/log/. It may also be, that the log file is changed, so take a look at the system configuration for the setting name LogModule::LogFile.